Data Privacy Policy

This Data Privacy Policy pertains specifically to how we may use any data collected via our website https://sgssupertext.biz.

 

This Data Privacy Policy describes the personal information (defined below) that is processed by SGSsupertext (‘we’, ‘us’ or ‘our’).

The terms ‘using’ and ‘processing’ information include, but are not limited to, collecting, storing, evaluating, modifying, deleting, combining, disclosing and transferring information within our organisation. These terms may also be used to include subjecting any information to statistical analysis.

 

Please read our policy carefully and contact me with any questions or concerns you may have regarding our privacy practices:

 

Sandy Shepherd

SGS Supertext
Email: sandy@sgssupertext.biz

Tel: +27 (0) 83 264 0849

 

What?

‘Personal information’ is any information relating to an identified or identifiable individual and may include, but is not limited to, your name, physical address, email address and phone number. Personal information can also include information that does not identify you but could be combined with other information in a way that enables you to be identified, such as gender, signature or institutional affiliation.

We collect personal information (see definition above) from our clients who complete the Contact form (Company name, if applicable - Name and Surname - Email address - Contact number - A comment on your requirements) and from visitors to our website.

We do not knowingly collect personal information relating to children. 

​

When?

We may collect personal information (see the definition above) when you:

• contact us for information about us or our services;

• interact with us on social media;

• visit our website; or

• otherwise provide personal information to us.​

​

Why?

We collect and process certain personal information in order to carry out our mission to market editorial services and communicate with clients or potential clients interested in these services, or to fulfil certain requests you make, including to:

• answer your questions;

• provide requested services;

• analyse and monitor the use of our service and website;

• offer you other related services.​

​

We may contact you to resolve a dispute, to collect fees or monies owed, to send updates about our company, or as otherwise necessary to contact you to enforce our Service Level Agreement, applicable national laws, and any agreement we may have with you. For these purposes we may contact you via email, telephone, text messages and postal mail.

 

How?

SGSsupertext is hosted on the Wix.com platform. Wix.com provides us with the online platform that allows us to market our services to you. Your data may be stored through Wix.com’s data storage, databases and the general Wix.com applications. Wix.com stores your data on secure servers behind a firewall.  

 

In compliance with the General Data Protection Regulation (GDPR), SGSsupertext will not use this personal information for any purpose (other than as stated below) without your express consent. 

 

We process personal information in a way that is consistent with our commitment to fair and transparent information practices and our legitimate business interests in furthering our mission. We will use this information for the purposes for which it was collected and consistent with our mission. 

 

We will be entitled to use your personal information which you provide via our website forms to interact with you, via our website, email or phone call, and communicate with you properly and efficiently. 

​

We will :- 

 

•  treat your personal information as strictly confidential if it is not in the public domain; 

• take appropriate technical and organisational measures to ensure that your personal information is kept secure and is protected against unauthorised or unlawful processing, accidental loss, destruction or damage, alteration, disclosure or access; 

• promptly notify you if we become aware of any unauthorised use, disclosure or processing of your personal information; 

• provide you with reasonable evidence of our compliance with our obligations under this policy on reasonable notice and request; and 

• upon your request, promptly return or destroy any and all of your personal information in our possession or control.

 

We will not use or disclose your personal information to third parties without your consent, unless the use or disclosure is: –

 

• required in order to comply with applicable law, order of court or legal process served on the Company; and/or

• disclosure is necessary to protect and defend the rights or property of the Company.

 

 

Please note that if you interact with SGSsupertext on a social media platform, we may see information you have provided to that platform. You may consult your privacy settings or the privacy policies for the various social media platforms on which you interact with us for more information.

 

With Whom?

We may share personal information with our service providers as necessary to carry out our mission and legitimate business functions. These service providers may include: banks, payment processors, data storage and web-hosting companies, shipping services for physical material, and internal scheduling and workflow management applications. Our service providers are prohibited from using your personal information for any reason other than to provide the specific products or services needed to facilitate or support SGSsupertext’s operations and provide you with services you have requested.

 

We may share your information with freelancers subcontracted to work on our behalf but only with your consent. 

​

We may share your information with third parties in connection with a service you have requested or when we are requesting feedback from you. We will never share your information with any third party except as described in this section.

 

Our website may have hyperlinks to third-party websites. This Data Privacy Policy relates to https://SGSsupertext.biz only. Please read the privacy policies of any other websites you link to from ours.

 

How Long?

​

SGSsupertext will retain your personal information as needed to fulfil the purposes for which it was collected. Beyond this time period, we will retain and use your personal information as necessary to comply with our business requirements and legal obligations, resolve disputes, protect our assets and enforce our agreements.

 

We will periodically review our policies and update this Privacy Policy to reflect any material changes. This Privacy Policy was last updated on 13 November 2024.

​

------

​

 

Cookie Usage Policy

 

The SGS Supertext website itself does not set any cookies, nor track any user data or behaviour using cookies. 

 

Our webhosting service provider does not set or use any cookies on any client websites for any purpose. 

 

Our Third-party service providers do make use of cookies for the effective operation of their scripts: 

 

Google Analytics

This website uses Google Analytics, a web analytics service provided by Google, Inc. (“Google”). Google Analytics uses “cookies”, to help the website analyze how users use the site. The information generated by the cookie about your use of the website (including your IP address) will be transmitted to and stored by Google on servers in the United States. Google will use this information for the purpose of evaluating your use of the website, compiling reports on website activity for website operators and providing other services relating to website activity and internet usage. Google may also transfer this information to third parties where required to do so by law, or where such third parties process the information on Google’s behalf. Google will not associate your IP address with any other data held by Google. 

 

Read more about the Google Cookies 

 

WIX

We useWIX as our CMS and to manage our users Cookie Consent and other functionality scripts on our website. 

Read the WIX Cookie Usage Policy